Privacy Policy

Introduction:

RushMyFlight is committed to safeguarding the personal data of our valuable customers. Your privacy is our priority. Keeping that in mind, we are adhering to the highest safety standards when collecting your personal information. These practices are adopted by top organizations when doing business in compliance with the law.

Our Privacy Policy suggests that your personal information, collected when you are visiting our website, rushmyflight.com, will be used or disclosed by RushMyFlight. Any information that can identify you as an individual is your ‘Personal Information’. Although none of this information is related to any business contact data.

We have prepared a detailed Privacy Policy that requires careful consideration before users proceed with using our website. RushMyFlight advises its users to make an informed decision only after carefully reading all privacy policies before giving their consent. This will allow the user to understand to what extent and for what purposes they should use our website.

This Privacy Policy applies to all users who access our website, use our services, and make bookings with us, regardless of where they are located, including the United States of America, all states, including California (refer to the CCPA section of this Privacy Policy Notice), Mexico, Canada, Ecuador, Chile, Panama, Guatemala, Colombia, and the reset countries of North and South America. Your location can be traced using your IP address and other information you provide to us.

What does our Privacy Policy Notice cover?

This Privacy Policy describes the collection, usage, and disclosure of your personal data on rushmyflight.com. The data is usually collected when a user is on our website directly or through any affiliated sites, and when they purchase any services offered by RushMyFlight.

If any user is accessing our Site and services outside of the United States of America, please note that we reserve the right to store, transfer, and process your information in the USA, where our servers are located. The privacy laws of your country may vary from the laws applied in the USA. By continuing to use our site, you give us consent to transfer your data.

The policy also highlights your data protection rights, including your right to object to the data we collect.

Information We Collect

We may collect users’ personal information, including but not limited to:

• Full name
• Email address
• Phone number
• Travel and booking details
• Billing and payment information
• IP address
• Browser type
• Device information

In case you submit the personal information of your friend/family/other individual to our service providers or us, we will consider you as the authorised person to share that information. In that respect, we will be permitted to use that information under our Privacy Policy.

What is the source of the data we may collect?

RushMyFlight has the authority to collect your personal data directly or through third parties. Here are some sources that we may use to collect your data:

• Directly: RushMyFlight may collect users’ personal information directly when they use our services to register, book, select travel preferences, communicate directly, or apply a promo code.
• Offline: We may retrieve your personal data offline when you reach out to our customer support.
• Third Parties: Another source of collecting users’ personal data is through third parties. We can access your information via public databases, social media, our marketing partners, and other third-party sources permitted by the law.

Use of Information

Your information is used for:

• Processing bookings and transactions
• Customer support and communication
• Improving our services and website functionality
• Compliance with legal obligations

Sharing of Information

Your personal data is secure with us. However, some factors allow us to share and transfer your data to certain recipients.

• Recipients: The service providers of the travel industry, our advertising partners, affiliates & related associations, financial organizations & third-party payment service providers, our business partners, Government authorities, law enforcement regulators, agencies for fraud prevention, prospective buyers & their advisers, third-party vendors, etc.
• Data Category: All the recipient mentioned above uses your data for different purposes. Some might use partial data, such as account registration information, auto-collected data, location data, contact name & number, location, health information, and more. However, if the recipients are government authorities, law enforcement regulators, or fraud-prevention agencies, they may collect all data provided by the user.
• Purpose: The purpose of sharing and transferring users’ data with different recipients may differ, depending on the nature of the recipient authority. Your data might be required by business partners, advertising partners, third parties, and affiliate groups for marketing the products and services that are related to their areas of concern. Simultaneously, financial institutions need your data for refunds, claims, and reservation enquiries. Lastly, Government authorities, law enforcement regulators, and fraud prevention agencies may use this information for investigation, reporting fraud, misrepresentation, crime, and other security purposes.

CCPA Rights for California Residents

RushMyFlight complies with CCPA Rights under the California Consumer Privacy Act. According to that, users living in California hold the following six rights:

• Right to Know
• Right to Delete
• Right to Correct
• Right to Opt Out of Sharing
• Right to Limit Sensitive Information
• Right to Non-Discrimination

The CCPA rights policy specifies a 45-day response window, an authorized-agent procedure, and the process for submitting a request. In the context of “Data Transferring” or “Data Sharing”, RushMyFlight does not sell users’ personal information. Per the CCPA, we aim to build customer trust.

Users can make requests via care@rushmyflight.com.

Data Security

RushMyFlight understands the importance of securing our users’ data. This is why we have a dedicated team of experts handling the data protection of our valuable users. For that, we use top-standard software, technologies, and highly skilled management to ensure both virtual and physical security means. We implement all reasonable safety measures to commercially protect user data.

Our servers have established all the security measures to safeguard the data cycle, i.e., data collection, storage, display, data stocking, usage, and removal. Depending on the information's sensitivity, we take different measures. This includes top encryption, SSL-encrypted transmission, not limited to access control, top-tier storage algorithms, hiding sensitive information and preventing its display, and more.

In any unlikely case of data breach or data theft that can affect your personal data, rushmyflight.com will inform you in accordance with laws and regulations via email or other means.

Cookies & Tracking

We use cookies and similar technologies to enhance user experience and analyze website traffic.

What are “Cookies”?

RushMyFlight uses cookies that are required for operating the website. Cookies are collected for various reasons, mainly to manage analytics, site functionality, marketing, and more. When a user visits our site, our server collects a small text file on the user's device called a ‘cookie’. We use SDKs (Software Development Kits) and other technologies to collect cookies.

The user has the right to accept or reject these cookies. In some cases, the web browser includes a default setting to accept cookies. The user can choose to refuse that by changing the browser settings. But this will restrict the user from using all the features of the website.

What kind of Cookies are used by RushMyFlight?

RushMyFlight uses the following cookies:

Essential Cookies

The cookies required for the website to work are called essential cookies. Our site cannot operate without these cookies. They are used for account login, sorting preferences, making payments, and more. Users can turn off these cookies in their browser’s settings, but will not be able to access the site fully.

Non-essential Cookies

The non-essential cookies are:

• Analytical

Analytical cookies allow us to evaluate how visitors use and respond to our website, helping us improve our user interface. For instance, we can find out how users respond to our platform by evaluating their behaviour towards our offers and advertisements. Also, we can assess how easily visitors can access and use our website.

• Functionality

Functionality cookies remember the visitors and their behaviour. With these cookies, we remember your preferences, past searches, language preferences, demographics, and other filters to offer you a personalised experience.

• Marketing

Marketing cookies are used by RushMyFlight and its trusted third parties. These cookies are collected to monitor your visits and activities on our website. Doing so allows us to determine your preferences by gathering information about your choices. Therefore, we display to you, on our platform and over the internet, the preferred advertisements, offers, and travel suggestions. This helps us provide our users with a more personalised experience through the displayed advertisements.

Our website uses session and persistent cookies, which are automatically deleted once the visitor closes their browser. Persistent cookies remain on your device and are reactivated during your next visit to our website. One of our trusted third parties or we may place these cookies.

Data Retention

We retain your data only as long as necessary for business or legal purposes.

RushMyFlight can process the personal data of our users with your consent and by law. The company has the right to hold on to your data due to the following scenarios:

1. Until the previously mentioned purpose is achieved, i.e., business or legal purposes.
2. Until the user points out an objection to the use of their personal data, rushmyflight.com has the right to access the personal details of its users.
3. Until the user withdraws their consent or denies their approval.

However, RushMyFlight has the right to avoid these objections if we are required to use your personal data for legal purposes and to address any legal claims. We can hold on to the users’ data for as long as the business or legal interest is involved and until the claims in concern are settled. Particularly, we can hold on to your data in the following cases:

• In case you are still a user of RushMyFlight, we can process your personal data as allowed by the laws applicable in this scenario. If a user wishes to delete their account with the concern of deleting the data as well, we will respond to that concern with the applicable laws only.
• If you want us to stop using your data for marketing purposes, we will keep that request and will not send you any calls, emails, or texts regarding marketing directly in the future. But we can use your personal data for marketing purposes for a short period of time until your request is processed.
• We require your data or health information regarding any refund claims, changes, or cancellations of bookings. Once the purpose is achieved, this data will be removed from our system automatically after a while.

International Data Transfers

Your personal data is secure with us. However, your information may be transferred and processed outside your country, including the United States. Some factors allow us to share and transfer your data to certain recipients.

• Recipients: The service providers of the travel industry, our advertising partners, affiliates & related associations, financial organizations & third-party payment service providers, our business partners, Government authorities, law enforcement regulators, agencies for fraud prevention, prospective buyers & their advisers, third-party vendors, etc.
• Data Category: All the recipient mentioned above uses your data for different purposes. Some might use partial data, such as account registration information, auto-collected data, location data, contact name & number, location, health information, and more. However, if the recipients are government authorities, law enforcement regulators, or fraud-prevention agencies, they may collect all data provided by the user.
• Purpose: The purpose of sharing and transferring users’ data with different recipients may differ, depending on the nature of the recipient authority. Your data might be required by business partners, advertising partners, third parties, and affiliate groups for marketing the products and services that are related to their areas of concern. Simultaneously, financial institutions need your data for refunds, claims, and reservation enquiries. Lastly, Government authorities, law enforcement regulators, and fraud prevention agencies may use this information for investigation, reporting fraud, misrepresentation, crime, and other security purposes.

Updates to Policy

RushMyFlight reserves the right to change or modify the Privacy Policy at any time. In that case, the company will inform you of the recent changes or updates. You may also be notified regarding the same via other media. Continuing to use the website constitutes acceptance of the changes.

Contact

RushMyFlight will be handling your personal data. If you have any concerns or queries regarding this privacy notice or if you wish to contact us for any reason related to your personal data involved, feel free to contact our support team at:

Email: care@rushmyflight.com